Your searchable library of workplace health, benefits, and claims guidance. Find clear explanations, practical resources, and a helping hand when you need one.
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Plain-language guides to reading plan terms and understanding what a plan includes.
The levers that move cost — co-insurance, formularies, dispensing fees, dental maximums.
Where the gaps hide — non-evidence maximums, definitions of disability, offsets, taxability.
A per-practitioner maximum sets a separate annual limit for each eligible provider type. A combined maximum shares one limit among several provider types. A visit-based maximum sets an eligible number of visits instead of a fixed amount.
When fees per visit increase, a fixed maximum covers fewer visits. Check your booklet for the type of limit and which services share it.
A benefits plan reimburses eligible expenses according to its terms. If an employer offers a Health Spending Account, its eligible expenses and balance are set by that arrangement. The federal Medical Expense Tax Credit is a tax measure, not a plan benefit.
The Canada Revenue Agency publishes the official list of eligible medical expenses; eligibility and applicable thresholds depend on tax rules.
CRA eligible medical expenses ↗Tools and reference material gathered by condition, for plan members and the people supporting them.
A cancer diagnosis can affect work during treatment and recovery. These Canadian resources cover workplace communication, accommodation and returning to work.
Cancer and Work Charter
Fourteen publicly readable tools and templates for working with cancer. The Charter also lists a Learning Hub, Pan-Canadian Legal Reference Guide, Implementation Hub and Resource Library; those areas may require sign-in.
Collected at: Benefits Canada Cancer Care Summit 2026
Link checked: Sept 2026
Canadian Cancer Society
Information about disclosing a diagnosis, flexible arrangements, gradual return to work, legal protections and CPP Disability.
Link checked: Sept 2026
Back, neck and joint conditions are a major cause of work absence. These resources cover workplace MSK programs, rehabilitation, chronic pain and provider directories.
As presented by Dr. Ayla Azad, Canadian Chiropractic Association, at the 2026 Toronto Benefits Summit, Sept 25, 2026.
Benefits Canada Healthcare Survey 2023, as cited at the 2026 Toronto Benefits Summit, Sept 25, 2026.
Canadian Chiropractic Association benchmarking, as presented at the 2026 Toronto Benefits Summit, Sept 25, 2026.
Canadian Chiropractic Association
Public employer toolkit page on workplace MSK strategies and prevention education. The optional white paper download requires a contact form.
Collected at: Toronto Benefits Summit 2026
Link checked: Sept 2026
World Health Organization
Global initiative on unmet rehabilitation needs and integrating rehabilitation into health systems.
Link checked: Sept 2026
Health Canada
Three federal reports from 2019–2021, including An Action Plan for Pain in Canada.
Link checked: Sept 2026
Pain Canada
Resource centre and courses for people living with chronic pain.
Link checked: Sept 2026
Pedorthic Association of Canada
Directory of Certified Pedorthists for custom orthotics and footwear; plan rules on eligible providers vary.
Link checked: Sept 2026
Good to know: The resources above describe rehabilitation approaches and workplace MSK planning. Individual care questions belong with a qualified provider.
Mental health is now a fast-moving part of workplace health. Demand is rising faster than access, and finding the right support can be difficult. These are free Canadian resources.
Benefits Canada Healthcare Survey 2026, as presented at the 2026 Toronto Benefits Summit, Sept 25, 2026.
As presented by Sun Life at the 2026 Toronto Benefits Summit, Sept 25, 2026.
As presented by Sun Life at the 2026 Toronto Benefits Summit, Sept 25, 2026.
9-8-8
Free bilingual crisis support by phone or text, available 24/7.
Link checked: Sept 2026
Government of Canada
Federal directory of support lines including 9-8-8, Hope for Wellness and Kids Help Phone, plus provincial services.
Link checked: Sept 2026
Mental Health Research Canada
National polling on Canadians’ mental health, including workplace and youth research.
Link checked: Sept 2026
Canadian Medical Association
Survey reports about health information, misinformation and where Canadians get health information.
Link checked: Sept 2026
Mental Health Commission of Canada / CSA Group
Voluntary Canadian framework for identifying and reducing psychological hazards at work.
Link checked: Sept 2026
Presentation context: women and men were described as affected by mental disorders at similar rates, with different patterns of depression, anxiety and substance use. Source: As presented by Sun Life at the 2026 Toronto Benefits Summit, Sept 25, 2026.
Chronic conditions affect many plan members. These resources cover workplace rights, patient information and the federal list of eligible medical expenses.
Benefits Canada Healthcare Survey 2026, as presented at the 2026 Toronto Benefits Summit, Sept 25, 2026.
Diabetes Canada
Information on employment discrimination, accommodation and advocacy support for people living with diabetes.
Link checked: Sept 2026
Obesity Canada
Patient resources and plain-language messages drawn from Canada's obesity clinical practice guideline.
Link checked: Sept 2026
Canada Revenue Agency
Official list of medical expenses that may qualify for the Medical Expense Tax Credit.
Link checked: Sept 2026
Returning to work after a heart event or stroke may involve a phased plan and workplace changes. The resource below is for people navigating a return after stroke.
Heart & Stroke Foundation
Information on phased returns, workplace changes and alternatives when a full return is not possible.
Link checked: Sept 2026
Ontario employers have specific first aid requirements. These official sources explain the WSIB program and the full text of Regulation 1101.
As presented by Kayla O'Hearn, Kore Training, at BizCon Waterloo & Wellington, Sept 24, 2026; one trainer's audit, not a population estimate.
WSIB Ontario
Official first aid requirements for WSIB-covered Ontario employers under Regulation 1101, including off-site work.
Collected at: BizCon Waterloo 2026
Link checked: Sept 2026
Ontario e-Laws
Full text of Ontario's first aid regulation, including equipment, training and posting requirements.
Collected at: BizCon Waterloo 2026
Link checked: Sept 2026
Existing guides to plan administration and workplace support.
A complete A–Z index of every group benefits term.
Start with the employee's stated needs, workplace policies and reliable health resources. Protect personal health information.
No. They are educational starting points. A qualified clinician should address medical questions about diagnosis or treatment.
Look for the diagnosis-specific workplace resources in this library and discuss individual accommodation questions with qualified professionals.
Yes. Public resources can help employees prepare questions about workplace support and coverage for their employer or carrier.